SaltStack Platform Support

Supported Operating Systems

Before implementing SaltStack to manage any data center infrastructure it is important to understand a few things about SaltStack platform support including: What platforms will the Salt Master run on? What systems and infrastructure can be managed by a Salt Minion? What operating systems are covered by SaltStack Enterprise Support offerings?SaltStack software runs on and manages many versions of Linux, Windows, Mac OS X and UNIX. The SaltStack Supported Operating System document defines the specific operating systems that are fully supported by SaltStack and outlines the package creation policy for each operating system listed. The document also outlines the best-effort SaltStack support policy for additional operating systems.

The SaltStack Support Operating System guidelines, in addition to the SaltStack product lifecycle phases and definitions listed below, are intended to clearly define how long a particular operating system and SaltStack version will receive official packages, testing and technical support.

Product Lifecycle

Lifecycle Phases

Salt Open releasesPhase 1 support endsPhase 2 support endsPhase 3 support endsExtended life support ends
Salt Open 3000.1Oct 2, 2020Apr 2, 2021Oct 2, 2021Oct 2, 2022
Salt Open 3000Aug 31, 2020Feb 28, 2021Aug 31, 2021Aug 31, 2022
Salt Open 2019.2.3Jan 14, 2020Jul 14, 2020Jan 14, 2021Jan 14, 2022
Salt Open 2019.2.2Oct 23, 2019Apr 23, 2020Oct 23, 2020Oct 23, 2021
Salt Open 2019.2.1Sep 25, 2019Mar 25, 2020Sep 25, 2020Sep 25, 2021
Salt Open 2019.2.0Sep 30, 2019Mar 31, 2020Sep 30, 2020Sep 30, 2021
Salt Open 2018.3Oct 31, 2018Apr 30, 2019Oct 31, 2019Oct 31, 2020
Salt Open 2017.7Jan 31, 2018Jun 30, 2018Aug 30, 2019Dec 31, 2019
Salt Open 2016.11May 31, 2017Nov 30, 2017May 31, 2018May 31, 2019
Salt Open 2016.3Nov 30, 2016May 31, 2017Nov 30, 2017Nov 30, 2018
Salt Open 2015.8Mar 31, 2016Sep 30, 2016Mar 31, 2017Mar 31, 2018
Salt Open 2015.5Nov 31, 2015May 31, 2016Nov 30, 2016Nov. 30, 2017
Salt Open 2014.7May 31, 2015Nov 30, 2015May 31, 2016May 31, 2017

Support Lifecycle Phase Definitions

Phase 1: Regular point release support
During phase 1, SaltStack will issue regular point releases with critical bug fixes. Improved software functionality may be provided at the discretion of SaltStack. Point releases will include the content of previously released updates. The focus of phase 1 releases will be high and critical bugs.

Phase 2: On-demand support
During phase 2, SaltStack may release point releases with bug fixes as requested by SaltStack customers. Point releases will include the content of previously released updates. The focus of phase 2 releases will be high or critical bugs.

Phase 3: CVE support
During phase 3, SaltStack will release point releases with fixes for selected, critical CVEs. Fixes in newer branches will not be back ported.

Extended life support
During extended life support, SaltStack will not release any point releases. Users will still have access to any documentation. SaltStack will provide ongoing best-effort technical support for SaltStack customers on existing installations. No bug fixes, security fixes, improved functionality, or root-cause analysis will be provided.

Phase Details

SaltStack SupportPhase 1 support (6 months)Phase 2 support (6 months)Phase 3 support (6 months)Extended life support (12 months)
Access to existing documentationXXXX
Technical support (with paid SaltStack subscription)XXXX (best effort)
Access to SaltStack customer portal (with paid SaltStack subscription)XXXX
Software enhancementsX
Point releases with bug fixesXX
CVE fixesXXX

Support

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